Training & Safety

(Operated by Little Steps Ride Company)

At NYCSprinter.VIP, safety and professionalism are the foundation of everything we do. From the chauffeurs behind the wheel to the vehicles we operate, we uphold standards designed to protect our clients, our employees, and the communities we serve.

Our Chauffeurs

Our chauffeurs are more than drivers—they are trained professionals committed to delivering a luxury experience with uncompromising safety. Each candidate undergoes a rigorous multi-step process before ever stepping into a Sprinter:

  • Selective Recruitment: Applicants are carefully screened for skill, professionalism, and customer service values.

  • Background Verification: Every applicant must pass a full background check, driving record review, and drug screening.

  • Training & Certification: New hires complete an intensive training program covering city navigation, customer service, defensive driving, and safety protocols.

  • Ongoing Standards: Our chauffeurs are subject to continuous monitoring, refresher courses, and random drug testing to maintain consistent quality.

We believe respect, recognition, and a strong team culture help us maintain a highly professional workforce with exceptionally low turnover.

Our Fleet

Every 2025 Mercedes-Benz Sprinter in our fleet is maintained to exacting standards to ensure reliability and safety at all times:

  • Regular preventative maintenance performed by certified technicians

  • Thorough inspections before and after each trip

  • State-of-the-art safety systems built into every Sprinter

  • Monitoring technology to reinforce safe driving behavior

Health & Wellness Programs

A healthy team is a safe team. At NYCSprinter.VIP, we promote health and wellness initiatives that empower our chauffeurs to perform at their best:

  • Ongoing ergonomics and lifting training for luggage handling

  • Health and safety awareness workshops

  • Encouragement of work-life balance and wellness programs

By investing in our people, we ensure every client benefits from drivers who are alert, attentive, and fully committed to a safe, comfortable ride.

Our Commitment

Whether you’re booking a 3-hour block for a night in NYC or an all-day reservation for a special event, you can trust that your safety, comfort, and peace of mind remain our top priority.