Privacy policy.

(Operated by Little Steps Ride Company)

Our Commitment to Your Privacy

At NYCSprinter.VIP (“we,” “our,” “us”), protecting your privacy is more than a policy—it’s part of the service we provide. Whether you are booking luxury transportation in New York City or browsing our website, you should feel confident that the information you share with us is handled responsibly.

This Privacy Policy explains what information we collect, how we use it, the limited circumstances under which it may be shared, and the safeguards we use to protect it. It also outlines the choices you have regarding how your personal data is managed.

This Policy applies solely to NYCSprinter.VIP and affiliated services operated by Little Steps Ride Company. It does not extend to third-party websites, companies, or individuals outside our control.

If you have questions, you may contact us by email at privacy@nycsprinter.vip, or by mail at:

NYCSprinter.VIP
c/o Little Steps Ride Company
1077 North Ave, Suite 6024
Elizabeth, NJ 07201

Information We Collect

We may collect personal details when you:

  • Reserve or request Sprinter services online or by phone

  • Sign up for updates, promotions, or newsletters

  • Communicate with us by email, phone, or other means

  • Participate in promotions, surveys, or events

The information may include:

  • Name, address, email, and phone number

  • Date of birth or age, when relevant to services

  • Payment details (credit/debit card information)

  • Travel preferences, pick-up/drop-off details, and service history

  • Feedback and survey responses

We may also collect limited information from business affiliates, referral partners, or public sources to improve our services.

Vehicle Cameras & Recordings

For passenger safety and liability protection, some Sprinter vehicles may be equipped with onboard cameras. These devices are activated in the event of sudden movement, collisions, or potential accidents. Recordings may include:

  • External road footage

  • Passenger images or voices if within the field of vision/audio range

These recordings are used strictly for safety, claims, training, or dispute resolution purposes and are not monitored continuously.

How We Use Your Information

Your information is used to:

  • Confirm and manage reservations

  • Process payments and validate billing methods

  • Communicate updates regarding your booking

  • Deliver promotions, newsletters, or offers (only if you opt-in)

  • Improve our website, services, and customer experience

  • Address safety or liability matters, including use of recorded data in case of an incident

We take security seriously and use industry-standard encryption (SSL) for payment data. Only authorized staff or contracted service providers have access to sensitive information.

Sharing of Information

We do not sell or rent your personal information. However, we may share data in the following circumstances:

  • Affiliates & Service Partners: When working with trusted affiliates or transportation partners in areas we do not directly serve.

  • Service Providers: With vendors managing reservations, marketing systems, or payment processing.

  • Legal Requirements: When disclosure is required by law, subpoena, court order, or government investigation.

  • Business Transactions: In the event of a merger, sale, or acquisition of company assets, customer data may be transferred to the successor entity.

  • Insurance or Claims: Vehicle recordings may be disclosed to insurers, attorneys, courts, or government agencies if required to resolve claims.

All third parties are contractually obligated to handle your information responsibly.

Children’s Privacy

NYCSprinter.VIP does not knowingly collect personal information from children under 13. If such data is inadvertently collected, it will be deleted immediately.

Cookies & Tracking Technology

Our website may use cookies—small files placed on your device to improve your browsing experience. Cookies help us:

  • Recognize returning users

  • Store preferences

  • Track site performance

You may disable cookies in your browser, but certain features of our site may not function properly without them.

Data Security

We use Secure Sockets Layer (SSL) technology to encrypt personal and payment data during transmission. Access to sensitive information is restricted to authorized personnel.

To ensure your protection:

  • We never display full credit card numbers in confirmations

  • We transmit payment data only to certified processors

  • We encourage clients to log out of shared devices to prevent unauthorized access

Marketing Preferences & Your Choices

You control whether you receive marketing updates. At any time, you can:

  • Opt out of promotional emails by using the unsubscribe link

  • Contact us directly to update your preferences

  • Continue to receive only transactional communications (e.g., booking confirmations)

Processing of opt-out requests may take up to 10 business days.

External Links

Our website may contain links to third-party sites. NYCSprinter.VIP is not responsible for the privacy practices or content of those external websites. We recommend reviewing their policies before sharing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised “last updated” date. Continued use of our services after updates indicates acceptance of the new terms.

Effective Date

This Privacy Policy was last updated on: 9/9/25